Surcharges
Surcharges – Terms and Conditions
Applicable Products
Certain products may be subject to additional surcharges, including but not limited to manufacturer fees, handling charges, or market-driven cost adjustments.
Notification of Surcharge
Where a surcharge applies, we will notify you after the order has been placed but prior to the release or dispatch of goods. The surcharge amount will be confirmed in writing.
Payment of Surcharge
Any applicable surcharge must be paid in full before the order is released, processed, or dispatched. Failure to pay the surcharge may result in delays or cancellation of the order.
Order Status Pending Payment
Orders subject to a surcharge will remain on hold until the surcharge has been accepted and payment has been received.
Right to Cancel
If you do not wish to proceed with the order once notified of the surcharge, you may request cancellation prior to dispatch. Any refunds issued will be processed in accordance with our Returns & Refunds Terms and Conditions.
Variation of Charges
Surcharge amounts may vary depending on supplier pricing, availability, or external cost factors. We reserve the right to amend surcharge fees prior to dispatch.
Terms & Conditions
All surcharges are applied and administered in accordance with our Terms & Conditions of Sale.